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Systems Panel

The Systems Panel features 6 functions for organizing any size IT department. These features include knowledge base, ticket system, contact directory, and system inventory. In addition it can be implemented along side your company Intranet site, so users can enter trouble tickets right from their web browser. Below we cover some of Systems Panel features. Knowledge Base Systems Panel features a knowledge base so you can quickly store, search, and view technical documentation. In addition technical documents can reference downloads and be reference by trouble tickets, so future problems can be quickly solved. Trouble Ticket System The Trouble Ticket System can all manage support problems for your IT department. It does this by allowing you to quickly store, track, and search trouble tickets. In addition, users can enter trouble tickets into the database right from a user front-end. Trouble Tickets are linked to systems in inventory, so trouble ticket history can be pulled up on every system. In addition, Systems Panel can help determine problem patterns for systems offering greater support response. System Inventory The Inventory feature allows you to track your entire computer system inventory. Information like serial numbers, model number, warranty data, or problem history can be store and tracked right from Systems Panel. Download Management Systems Panel can manage downloads by offering a central database with links to internal or external files. IT staff can quickly search and find files they need to resolve problems quickly. Requirements Systems Panel can be implemented along side any Intranet application currently on your network. It simply requires the Apache/MySQL/PHP software (Freely Available on the Web) installed on a Linux, Unix, Windows, or Mac server. Base Requirements are Pentium Class Machine, 32MB Ram, and 5MB Disk Space. Client computers require a 4.0+ browser. by Sysbotz
Download trial Buy now ($49.99)
Platform: Windows 95, Unix / Linux, Mac OS 9/Classic, Platform independent, Windows NT, Windows 2000, Windows XP, Windows 98, Windows ME, Mac OS X
Vendor: Cory Rauch

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